Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Simon Brown’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Singing Piano Man’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Booking Terms & Conditions (update for Covid-19)

Once the client is happy to proceed, a signed contract and payment of a non-refundable 50% retainer is typically required to secure the booking. Other retainer conditions may be agreed by mutual consent particularly when extended playing time or a full day entertainment package have been booked.

The artist has valid Public Liability Insurance (£10 million) and all equipment is PAT tested.

In the event of cancellation by the Client / Venue, the Client / Venue shall be liable to the following cancellation charges: under 90 days’ notice: 100% of the contracted fee.

In the event of cancellation by the artists, validated only by proven medical reasons or force majeure, said artists shall be liable to return any monies already received and do their utmost to secure a suitable replacement.

It is understood that, in the event of direct government-enforced postponement, the Artist will work with the Client/Venue to secure a future compatible date at no additional cost. In this instance, the Client/Venue must propose a minimum of five alternative dates, at least one of which must be an “off-peak” date, so that a date which is compatible with both the Client/Venue and Artist calendars may reasonably be found.

In the event of voluntary postponement by the Client/Venue where the contracted event may legally go ahead albeit with restrictions, the Artist shall keep the non-refundable retainer(s) as per the original conditions of contract. If the Artist is available for the rescheduled date, said Artist will reasonably charge a £100 rebooking fee as compensation in some degree for potential income lost from the original booking date which is otherwise unlikely to be recovered.

Single day hire fee includes delivery, set-up, removal and technician on site throughout the day. For all white piano models, the stage piano keyboard (Yamaha P90 or P80) wrapped in white vinyl is also included. For the red piano, the Nord Stage 2 stage piano keyboard is included.

For multiple day hire, all of the above may be negotiable as transport and stage piano keyboard hire may not always be available or indeed required.

Safety deposit
For multiple day hire, especially where our technician is not on site, a refundable safety deposit of £500 will be required in addition to the full hire fee. This deposit will be refunded on return of the piano in its original condition or deductions will be made as appropriate to cover the cost of any repairs needed. In the event that any deductions have been agreed, the deposit balance will then be refunded within 2 working days.
It is understood that, during the period of hire, the piano and its accessories will be treated with due care at all times.